TAL Insurance Academy: building team capability

Our aim is to make it simple and straightforward for your members when they engage with you about insurance. Through TAL Insurance Academy, we can help your teams build their insurance knowledge, with a range of integrated learning resources on a variety of topics.

TAL Insurance Academy is our educational platform designed to enrich your team’s technical understanding of insurance products, concepts and the industry. There is a range of education options and on-demand training which covers three broad topics:

Fundamentals: courses designed for member-facing and insurance teams, these courses will give a comprehensive picture of the Australian life insurance landscape and increase knowledge of insurance in superannuation.

TAL Essentials: learn about your life insurance partner, TAL. Showcasing our brand and our approach to digital, innovation and health as well as reinforcing how we deliver on our commitment to being there for members at claim time, when they need us most.

Masterclasses: Immersive sessions designed to increase knowledge, skills and competency in insurance. With a focus on addressing challenges and opportunities, we will explore global and local trends, innovation, best practice and health. Delivered by industry SMEs, Masterclasses are developed and released on an ongoing basis, keeping content fresh, engaging and topical.

Integrated learning

We've received feedback from partners that integrating the learning into their own onboarding and training frameworks ensures their people have the right skills and expertise to deliver an outstanding insurance experience.

More than just insurance

In an environment where employee mental health is top of mind for employers, the range of 11 mental health masterclasses can be a valuable supplement to existing employee learning curriculums.

Find out more

If you’re not currently utilising TAL Insurance Academy, get in touch with you Partnerships Manager to find out more.