Empowering recovery

Improving member health outcomes following an illness or injury

Improving health outcomes after making a claim

When it comes time to start to get their lives back on track, we support your members through a wide range of services to help them meet their health goals and sustainably achieve the best possible health and work outcomes.

We do this by providing:

Recovery specialists

Recovery & Support Specialists support our Claims consultants to develop appropriate recovery and return to work strategies for your members.

Career coaching

Helping members explore their current or future career paths with our range of career coaching and return to work coaching services.

Business coaching

Targeted coaching services for business owners, increasing condition through exercise and support for people with mental health conditions.

In 2022, our claims support and recovery programs have improved health outcomes, with 81% of members reporting increased capacity to work.

TAL Claims

Video

Dexter's story

A serious cycling accident could have left Dexter permanently disabled, but with TAL’s ongoing support, he’s rebuilt his life. Watch Dexter's story