Supporting members in times of grief

Life with grief and loss

 Grief is a natural response that can be experienced in different ways. It may affect an individual's emotions, physical health, behaviour, cultural and philosophical beliefs and social interactions with people.

 While most people will experience grief and loss at some point in their lives, it is important to know that people experience it in different ways.

 Here for your members

TAL understands that dealing with a death or terminal illness is an incredibly emotional time. Because you've partnered with us to take care of your members and their loved ones, we offer a complimentary grief support service to the immediate family of any member who has become terminally ill or passed away, or to members who may have recently been diagnosed with a terminal illness.

With terminal illnesses such as cancer accounting for a quarter of TAL's Life claims paid through group insurance in 2018, we believe this service could help your members and their families maintain their mental well-being at life's most challenging times. Grief support can provide access to someone to talk to and emotional support when they need it most. 

Some of this support could include:

• Having access to a service that can share practical advice on helping children return to school;
• A place for the family to come together to learn how to talk to others about the loss they’ve experienced;
• Someone impartial to talk to about concerns over returning to work and social life.

TAL's grief support service

TAL's grief support service is available 24 hours and 7 days a week within Australia should members need to speak to a specialist when dealing with grief and loss.

We have engaged with Assure Programs to provide up to three complimentary and confidential one hour sessions to each immediate family member*, by a grief support heath professional.**

Members can call our grief support service on 1300 820 733 for a confidential discussion.

Please speak to your Client Manager if you have any questions.

* Immediate family member(s) and includes spouse, partner, de facto, children, parents and siblings.

** The grief support service can only be accessed within Australia.