Our approach

Discover all the benefits of partnering with Australia's life insurance specialists. 

The member experience

Everything we do is built around the member to deliver the best experience possible. Our industry leading digital tools, underwriting and claims services all assist in engaging members with their life insurance needs.

 

Read about how we help members make informed  and confident choices in our exclusive partner area.  

The TAL difference

TAL protects people, not things. It’s a special responsibility to make a difference in Australians’ lives so that they continue to enjoy the choices, options and freedoms that matter most to them. We share a common desire with you to create a better future for your members.

The TAL difference

TAL protects people, not things. It’s a special responsibility to make a difference in Australians’ lives so that they continue to enjoy the choices, options and freedoms that matter most to them. We share a common desire with you to create a better future for your members.

Our claims commitments

Delivering on our promise to support your members through the claims we pay is the most important thing we can do. Which is why we're committed to supporting your members by providing guidance and support every step of the way.

Our claims philosophy: "We will deliver on the promise we make to every customer, ensuring they understand and feel confident in how we will handle their claim."

Our claims philosophy is directly aligned to TAL’s ambition, that your members understand and value the protection they have and feel confident that TAL will be there to help them when the need us most. It reflects TAL’s approach to claims handling and decision-making and aims to make it easier for members to understand our role and theirs.

Innovation & insight

We invest in ideas, it’s in our DNA. The life insurance market is facing enormous change so the need for reinvention has never been greater. Find out how TAL is at the cutting edge of innovation.

Innovation & insight

We invest in ideas, it’s in our DNA. The life insurance market is facing enormous change so the need for reinvention has never been greater. Find out how TAL is at the cutting edge of innovation.

A passion for partnership

Achieving success requires collaboration towards a common goal. At TAL, collaboration is part of our culture. So partnering with TAL means an open and honest working relationship to deliver for your members.

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